Refund Policy
We provide a 7-day money-back guarantee. If you are not satisfied with your digitized logo, you may request a full refund, subject to our policy terms
Once validated, refunds will be processed promptly and credited back to your original payment method.
Our customer service team is available to assist you with any questions regarding the refund process.
We value your trust and aim to provide a risk-free experience that upholds our commitment to quality and service excellence. Thank you for choosing Sassy Digitizing!
To qualify for a refund, please follow these steps:
1. **Notification:** Contact our customer service within 7 days of receiving your logo.
2. **Documentation:** Submit a clear, scanned image of the sew-out to support your claim.
3. **Assessment:** Our quality assurance team will evaluate your request.
4. **Resolution:** If the issue is due to our error, we will initiate the refund process.
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Sassy Digitizing delivers top-tier digitizing and vectorizing services worldwide, known for exceptional quality and fast turnaround. Our dedicated team of expert digitizers and vector artists work around the clock to ensure our clients’ satisfaction.
